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Payments, Terms & Conditions

and additional information


Once I have confirmed your tour details and date with you, I will require a deposit payment of 75 GBP to be made, using any of the payment methods listed below. This deposit is non-refundable (unless I am unavailable on the day), and the tour date will not be considered a firm booking until payment has been made.

Payment of Balance

The balance of the tour amount should be paid using any of the payment methods listed below at least 14 days before the day of the tour, or by prior agreement can be paid in cash on the day of the tour before the tour commences.

Methods of Payment

You can make a payment by any of the following methods:

  • Online using Paypal (below)
  • International bank transfer (’wiring’ money) - please contact me for my bank details
  • Payment of the balance in cash on the day of the tour

Pay by credit card or Paypal

Please enter your name, in which your tour is booked, and the amount you wish to pay, then click the Pay Now button. You will be taken to our Paypal checkout page to complete your transaction.

Cancellation charges payable

You may cancel the tour up to two weeks before it is due with no further payments other than the non-refundable deposit. Thereafter:
14 to 8 days notice - 50% of the total fee
7 to 2 days notice - 75% of the total fee
48 hours notice or less - 100% of the total fee
It is strongly advised that you take out cancellation insurance to cover you in such an event.

Change of Availability or Date

If you wish to change the date of your tour, provided I am able to accommodate your changes of plan, there will be no additional charge if it is within one month of the original date. If I become unavailable for any reason, I will advise you at the earliest opportunity, and we can try to rearrange your tour, or I will supply a full refund including your deposit amount.

What’s included

Included within the tour price are:

  • any parking fees for the car or vehicle during the tour
  • pick-up from, and return to your London hotel
  • as many photo-stops as time will allow, where you can get out of the car and look around briefly

What’s not included

Not included within the price of the tour are:

  • any refreshments, snacks or meals during the course of the tour
  • any public transport costs incurred during the tour such as bus, riverboat or train tickets
  • any additional taxi cab fees
  • admission prices to any of the attractions we may visit

This is so you only pay for what you actually do - meals taken, entrance to places you want to visit, etc.

Numbers of Passengers

I am able to accommodate up to four passengers in my car for driver-guided tours. If you have a larger party, I can arrange alternative transport such as MPVs, mini-buses or coaches as appropriate. I will include the cost of this in the overall tour cost - please get in touch for details.


UK law states that a seatbelt must be worn at all times by all passengers in a moving vehicle.

Days and Times

I conduct tours every day of the week, and most attractions are open on Sundays. If you book a tour on a Sunday and there are places you would particularly like to visit, let me know and I will check their opening times, or suggest alternatives. Full day tours usually begin between 8-9am, and end between 5-7pm. Half day tours usually last from 9am-1pm, or 1-5pm, but can usually be timed to suit your schedule. Morning tours can usually be extended into the afternoon (such as by adding on an excursion) by agreement in advance or on the day.


If you require wheelchair access or wheelchair-enabled transport, please let me know when you make your
initial enquiry and I will endeavour to meet your requirements. This may incur the additional cost of booking
a suitably-equipped vehicle.

Licences and Certificates

I hold all the appropriate driver guide licences (3), certificates and insurance. Please do ask if you wish to see them.

page last updated on: 18/05/2015

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